🌶 TERMS AND CONDITIONS – CHILAXICO
 

1. Introduction
Welcome to Chilaxico. These Terms and Conditions ("T&C") govern your use of our website (www.chilaxico.com) and any purchases made through it. By accessing the Site or placing an order, you agree to comply with these T&C. Please read them carefully before proceeding.
2. Use of the Website
You agree to use this website solely for lawful purposes. Any unauthorized use, including but not limited to fraud, hacking, data scraping, or distribution of malicious content, is strictly prohibited. Chilaxico reserves the right to restrict, suspend, or terminate access to any user who violates these terms.
This site is intended for use by individuals aged 18 years or older. Purchases must be made by adults or with the supervision and consent of a legal guardian.
3. Products and Orders
We strive to provide accurate descriptions, pricing, and availability of our products. However, all information is subject to change without notice. In case of typographical errors, pricing inaccuracies, or inventory issues, Chilaxico reserves the right to correct such errors and cancel or refuse any affected orders, with prior notice to the customer.
4. Payment Methods
We accept major credit and debit cards, as well as other secure payment methods listed at checkout. All payments must be authorized and successfully processed prior to order shipment. We do not store credit card information.
5. Shipping and Delivery
Estimated delivery times are provided as a reference and are not guaranteed. Chilaxico is not responsible for delays caused by third-party shipping carriers, customs, or other unforeseen events. For full details, please refer to our [Shipping Policy].
6. Returns, Exchanges and Refunds
Returns are accepted under the conditions outlined in our [Refund Policy]. Products must be unopened, unused, and returned in their original packaging within the stated return window. Refunds will be processed to the original payment method once the product is inspected and approved.
7. Cancellations
Order cancellations may be requested before the item is shipped. Once the item has been processed or shipped, cancellations may not be guaranteed. Please contact info@chilaxico.com as soon as possible to request a cancellation.
8. User Accounts and Responsibilities
If you create an account on our site, you are responsible for maintaining the confidentiality of your login credentials. You agree to provide accurate and complete information and to notify us immediately of any unauthorized use of your account.
9. Third-Party Services
Our site may contain links or integrations with third-party services (e.g., payment gateways, analytics tools). We are not responsible for the privacy, content, or practices of these third parties. Please review their respective terms before using their services.
10. User-Generated Content
If you submit reviews, comments, or any content on the website, you grant Chilaxico a non-exclusive, royalty-free, perpetual license to use, display, and reproduce such content for marketing or promotional purposes.
11. Intellectual Property
All content on this website, including but not limited to logos, graphics, text, packaging designs, and photography, is the exclusive property of Chilaxico and protected under applicable intellectual property laws. Use, reproduction, or distribution of any content without prior written consent is prohibited.
12. Cookies Policy
Our website uses cookies to enhance user experience, analyze traffic, and for marketing purposes. By continuing to use our site, you consent to the use of cookies in accordance with our [Cookies Policy]. You can disable cookies through your browser settings, but some site features may not function properly.
13. Modifications to Terms
We may revise these Terms and Conditions at any time. The updated version will always be posted on this page with an effective date. Your continued use of the Site constitutes acceptance of the modified terms.
14. Disclaimer and Limitation of Liability
This website and its content are provided “as is” and “as available,” without warranties of any kind, either express or implied, unless otherwise required by law. Chilaxico is not liable for any indirect, incidental, or consequential damages arising from the use of the website or our products.
15. Force Majeure
Chilaxico shall not be held responsible for delays or failures in performance caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, strikes, labor disputes, transportation interruptions, supply shortages, governmental actions, or any other force majeure events.
16. External Links Liability Limitation
Chilaxico does not control and is not responsible for the content, accuracy, security, or practices of any third-party websites linked from our Site. Accessing these external sites is at your own risk, and you should review their own terms and privacy policies.
17. Governing Law
These Terms and Conditions are governed by the laws of Mexico. Any dispute arising from these terms shall be subject to the exclusive jurisdiction of the courts of Mexico.
📬 Contact Information
If you have any questions about these Terms and Conditions, your order, or our website, please contact us:
📧 info@chilaxico.com